Your Questions About Virus Removal Mac

Posted by softwareguru on September 8, 2014

Lizzie asks…

Mac keeps playing ads, but there aren’t any windows open?

Is this a virus? It will just randomly play ads when nothing is open. Its real annoying help!

softwareguru answers:

I would run both an anti virus program, and an adware removal program.
I don’t have a Mac, so I can’t really recommend any programs, but you could probably find some free ones at “” (I usually just type and it will send you to the same place.)

This sounds more like adware than it does a virus. I would run both types of programs in order to do a better scan of your system.

William asks…

do i have a virus on my mac?!!?

okay. so this “macprotector” thing popped up and said i have viruses and told me to download an inti virus thing. i downloaded it and put in my admin password. and now all these weird sites are popping up and i’m scareddd. is there anything i can do? the macbook’s new

softwareguru answers:

It’s a fake antivirus program. Mac Protector removal instructions:

1. Open Applications → Utilities → Activity Monitor and terminate processes linked to Mac Protector.

2. Delete Mac Protector from the Applications folder.

3. Check System Preferences → Accounts → Login Items for Mac Protector entry.

4. Run a Spotlight search for “Mac Protector” to check for any associated files and remomove them if exist.


Download ESET Cybersecurity for Mac (free trial, fully functional) or Sophos Anti-Virus for Mac (free) and run a full system scan.


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