Your Questions About Malware Removal Tools

Posted by softwareguru on August 16, 2014

Robert asks…

How do I remove XP Protector for free?

I started my computer this AM and found this XP Protector thing popping up and I did a bit of research and found that it is a malware? Anyone help direct me to a free removal tool or explain how to remove step by step. Thank you in Advance!!!

softwareguru answers:

Info on this type of infection from bleepingcomputer.com:

This is a new rogue anti-spyware program. Like its predecessors, this program is installed and advertised through the use of Trojans that display fake security alerts on your computer. These security alerts state that your computer is infected and that you should click on them in order to download software that will protect you. Once you click on these alerts, the Trojan will automatically download and install the program on your computer.

This program has only one purpose and that is to trick you into thinking you are infected so that you purchase it. Please ignore any warnings that this program may display and instead use the free program below to remove this program and any associated malware.

You MAY be able to download, install and run Malwarebytes anti-malware program from www.malwarebytes.org, or you may need to use a clean computer to download the program from www.malwarebytes.org and copy it to a flash drive or CD. Then transfer the install file to the infected computer and install and run.

Occasionally you will not be able to run this program without being in SAFE MODE. To get there, reboot your computer and tap the F8 key, repeatedly until a menu comes up. You want to choose SAFE MODE WITH NETWORKING.

If you still are unable to run this program, you may need to RENAME the downloaded file to something like HELP.EXE before you transfer it to the infected computer or you may be able to RUN the program directly from the flash drive.

HTH!

Charles asks…

Is there a Free Virtumonde Removal tool that actually works?

I have tried a few ‘tools‘ and guess what: Virtumonde is still alive and active on my system. I would appreciate any REAL help that you can offer. P.S. No, Im not new at this and no Im not interested in wanna-bee answers.
Thanks. Joey A.
Vundo Fix couldnt even find the files….Lame man…Lame.

softwareguru answers:

Two of the most effective tools for removing Vundo are the VundoFix, and VirtumundoBegone. This procedure gives links to both, with instructions on running them:
> How to Remove WinFixer / Virtumonde / Msevents / Trojan.vundo: http://www.bleepingcomputer.com/forums/topic18610.html

In the unlikely event that a Vundo infection survives both of those programs, run Malwarebytes Anti-Malware:
> Malwarebytes Anti-Malware: http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html

** Edit: OK, VundoFix didn’t work. Did you try VirtumundoBegone or Malwarebytes?

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