Your Questions About Malware Removal Mac

Posted by softwareguru on August 12, 2014

Lizzie asks…

I think I’ve got a virus on my mac?

I download quite a bit of stuff, like copious amounts, so I suppose it was bound to happen eventually.

I can’t make windows bigger than about 2/3rds of the actual size without the picture getting very choppy and messed up. Likewise when a window pops up for my to upload a file. Don’t really know what to do.

softwareguru answers:

Look into virus/malware removal products specifically for Macs and give that a shot. Otherwise, take the computer to the nearest Apple store and see what they can do for you. In the future, given the kinds of things you do online, you may want to have a good antivirus program installed on your Mac and keep it up to date… And it might not be a bad idea to evaluate what you’re downloading and what kinds of sites you’re visiting, of course. Using good judgment and knowing the warning signs can mitigate a lot of the risk where online malicious programs/activity are concerned.

Nancy asks…

What happens when mac’s get a virus?

Is it possible to fix them?

softwareguru answers:

Well, first and foremost their users freak out, and don’t know how to handle it. They’ve bought into the myth that “macs don’t get viruses”. Which is outright wrong, as the case may be.

Although a bit like closing the barn door when the animals are gone, there’s free antivirus for mac that you should install. Http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx

Apple has stated that it is going to release some software to kill MacDefender, (“In the coming days, Apple will deliver a Mac OS X software update that will automatically find and remove Mac Defender malware and its known variants.”), but whether it’ll kill whatever software’s troubling you is unknown. You might, after all, have some UNknown variant of Mac Defender.

Some removal steps are listed here: http://support.apple.com/kb/ht4650

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