Your Questions About Malware Removal Mac

Posted by softwareguru on August 7, 2014

George asks…

How safe are Apple Macs?

Do I need to use any antivirus program with Mac? I heard Mac can’t be hacked. Is that true?

softwareguru answers:

Macs are seeing more exploits and attacks than ever and any device that stores or sends data electronically can be hacked, exploited and attacked. My best advice is to look at the reviews of reputable testing companies like AV-Comparatives, Virus Bulletin, AV-Test, etc and run a trial of a few of the top programs (one at a time of course) to see which program best fits your needs.

My suggestion would be ESET Cybersecurity for Mac. It’s light on the system. Full-disk scans run smoothly in the background and security updates are automatic. It scans removable media, including USB drives, CDs and DVDs, memory sticks, etc. ESET is the first and only company in the world with ICSA certification for Mac OS X. Also, they offer FREE tech support for their products including malware or virus removal assistance.

Thomas asks…

Is this a good product for removal of malware (ransomware)?

Computer is infected with lots of malware /adware and recently a ransomware that locks down my computer.
While searching for the cure to my problem i found a product called spyhunter4 –malware security suite.
Just wondering if it is a good and trustworthy product for the removal of my problem or should i instead just buy another tower.The product is about $30.00 to register.
Thanks for your help.
Also , could i instead just reformat my hard drive or would that not stop the ransomware from locking down my computer ?

softwareguru answers:

Try this:

For a proper scan and removal of any virus, worm, trojan and any other malware, the best way is to use a System Rescue CD, like BitDefender or Kaspersky. Those are both bootable CDs, that run scans in a safe Linux environment, not corrupted by anything.
Go to a different, healthy, non-infected PC or laptop and download both the BitDefender and the Kaspersky Anti-virus Recovery CDs (free downloads).
Download links for both:
http://download.bitdefender.com/rescue_cd/
http://support.kaspersky.com/viruses/rescuedisk
Burn both downloaded iso files to CD with an iso burner software. If you do not have an iso burning software installed, I recommend getting the CDBurnerXP (free software) from here:
http://cdburnerxp.se/
Better yet, just use this little utility to write the .ISO to a CD:
http://www.hiren.info/download/freeware-tools/BurnCDCC.zip
Just download, unzip and run the BURNCDCC.EXE, no installation is necessary.
Once you burned the recovery CDs, return to the infected computer and put the BitDefender Anti-virus Recovery CD in your CD/DVD drive and boot from CD (set your boot up options in BIOS to CD boot as first option if it does not boot from CD at first)
After your infected computer boots into the Recovery CD Linux environment, first update the virus definition database from the Internet server, than perform a complete scan of your desktop computer or laptop (all hard drives and/or partitions). Remove (delete) any infections found, and shut down your desktop computer or laptop.
Remove the BitDefender Anti-virus Recovery CD and insert the Kaspersky Anti-virus Recovery CD.
Repeat the same procedure as for BitDefender above.
After scanning with those 2 Anti-virus Recovery CDs, your system should be virus free, and will function properly again.

Also, for future use, take all the security measures bellow:

Use a good antivirus program, on at all times in active, live protection mode.
Best pay antivirus programs are BitDefender or ESET Nod32.
The best free antivirus programs are Avast and Avira AntiVir.
Also install MalwareBytes, at least the free version (offers added protection against malware, spyware, adware and rootkits, also against some viruses and Trojans).
As stated above, Microsoft Windows Firewall sucks.
You will also need a good Firewall to protect your system from attacks.
First test your Windows Firewall with this little leak test utility:
http://www.grc.com/lt/leaktest.htm
You will see that it will penetrate your Microsoft Windows Firewall.
Install Zone Alarm or Comodo Firewall (both are free). Zone Alarm is by far the best firewall.
Http://www.zonealarm.com/security/en-us/trialpay-za-signup.htm
Rerun the Firewall leak test and you will see that it cannot not penetrate Zone Alarm or Comodo, you will get a prompt asking if you allow communication or not, just choose NOT. Your system is not protected by a solid Firewall.
Install CCleaner to clean your registry keys and other unwanted stuff.
Http://www.piriform.com/ccleaner/download/standard
For your web browser, use either Firefox Mozilla, Google Chrome or Opera.
DO NOT USE INTERNET EXPLORER (IE), as it is the worst browser, and it can be easily attacked, infected and corrupted.
Also install the WOT (Web of Trust) addon tool to all your browsers. It rates all websites, blocks access and also alerts you when you open an unsafe website, thus preventing any internet attack or virus infection.
Http://www.mywot.com/
For media players:
Use either WinAmp, Songbird or Media Jukebox for audio files. DO NOT use iTunes, that Apple (Mac) crap sucks even more than any Microsoft crap.
Use either VLC Media Player or GOM Player. Both of them would play anything without the need of any codecs, even damaged and incomplete video files.
Other options would be (in this order) Daum PotPlayer, KMPlayer, Kantaris Media Player, SPlayer, SMPlayer, and MPlayer. All are free to download and use.

Powered by Yahoo! Answers

Comments are closed.