Your Questions About Malware Removal Cnet

Posted by softwareguru on August 10, 2014

Ruth asks…

How do I take off My security engine?

I’ve tried so many things. I have done Malware bytes, CCleaner, I have no system restore points. I’ve tried those steps online but they are confusing and it doesn’t work. Please help me!!!
yes i tried that website.

softwareguru answers:

Shows you how to remove rogues, but works for other viruses too (By me):

Use combofix from bleepingcomputer.com, then download malwarbytes(you may need to rename the installer/setup to something like winlogon.exe to be able to run or install it) from malwarebytes.com or softpedia.com, then clean the rest of the virus with superantispyware and Hitman Pro 3.5 from softpedia.com/cnet.com and just in case you do have a rootkit on your system use GMER from majorgeek.com(Use gmer to scan and anything in red delete.)

Future Protection use this wizard to recommend security protection for your system:

http://www.techsupportalert.com/secwiz

or go to safe mode and then do the above:

To get into Safe Mode with Networking:

1. Log out and reboot your machine.
2. When the machine starts the reboot sequence, press the F8 key repeatedly.
3. Select Safe Mode with Networking from the resulting menu.

Note: Rogue security software is a form of computer malware that deceives or misleads users into paying for the fake or simulated removal of malware.

Or Manually:

Terminating the process:

1.I verify that a Rogue is present. This isn’t hard, since it’s usually popping up just about every few seconds.
2.Click CTRL-ALT-DELETE (if it’s available)
3.Click Task Manager
4.Click Processes
5.Find a process that usually contain all numbers. For example 2342342.exe. If you do not see all numbers then your rogue has a name like…SystemSecurityPro.exe or GreenAV.exe…etc.
6.Select that process and click end process.
7.At this point the rogue process has been terminated.
Removing Rogue Anti-virus that is named with random numbers.

Or If you can’t open task manager then use Rkill from http://download.bleepingcomputer.com/grinler/rkill.com

1.Click Start
2.Click Run (or for Vista/Win7 type in the start search box)
3.For windows xp type: C:documents and settingsall usersApplication Data or C:ProgramData and click OK. A window will open containing a folder with about 8 numbers. Your Rogue is in there. Delete that folder.
4.For Windows Vista/Win7 type C:usersall users in the “start search” box and click enter. Your randomly named folder with about 8 digits should be in there. Delete it.
Removing Rogue Anti-Virus that has a name like System Guard Pro, AV2010, etc

1.Open Windows Explorer.
2.Open your C: drive.
3.Open Program Files
4.Find the Rogue and Delete the folder.

If not seek an expert. Good Luck!

Paul asks…

which cd is best to buy for malware and viruses?

I am in need of a malware function and virus removal kit/cd. any good suggestion in which brand or product to buy?
I am thinking of buying CTRL Center PC Protection but because of the reviews, I am having second thoughts. suggestions please!!!

softwareguru answers:

F Secure is the best Anti-Virus you can buy as shown in this comparison:

http://www.av-comparatives.org/images/stories/test/dyn/wpdt2011_1_en.pdf

As far as AntiSpyware goes, you can get this one for free (update, and do scans yourself), or buy the full version.

Http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=rb_content;main

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