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Your Questions About Spyware Removal Tools

Posted by softwareguru on May 31, 2014

Sandy asks…

What’s the best program to use to look for/remove the latest keyloggers?

If I believe I have a keylogger or some type of spyware on my computer, what are the best, most affordable (or FREE, that’d be nice… albeit unlikely) Removal tools/programs out there? If there’s an excellent one that would simply NAME them, I could research how to uninstall them myself… Saving every bit helps nowadays.

Thanks guys, ‘appreciate any help on this one.

softwareguru answers:

Try zemana anti keylogger, it is the best keylogger detector and remover app,
check the review:

Mary asks…

How can I find out where spyware and adware came from?

I have spyware and adware on my computer that look like spyware removal software, (i.e., Spyware Stormer) I know I didn’t authorize this download. In my state it is now a Felony to put unauthorized software on another persons computer. How can I get the info I need to turn this in to the AG.

softwareguru answers:

Domain by Proxy, will be a bit tougher.

Image updated 2006-02-11

Alexa Related Sites: 2

Website Title: Spyware Stormer
Response Code: 200
SSL Cert: localhost.localdomain SSL is expired!
Alexa Trend/Rank: The lower the rank the better. 1,892 (1 Month) 3,641 (3 Month)
Website Status: Active
Reverse IP: Web server hosts 2 websites (reverse ip tool requires free login)
Server Type: Apache/2.0.46 (Red Hat)
( also uses Apache)
IP Address: (ARIN & RIPE IP search)
IP Location: – Texas – Dallas – Internet Services Inc
Blacklist Status: Clear
Whois History: 78 records stored
Oldest: 2004-06-15
Newest: 2006-03-03
Record Type: Domain Name
Monitor: Monitor or Backorder
Wildcard search: ‘spywarestormer’ or ‘spy ware stormer’ in all domains.
Other TLDs:
X X X [3 available domains]
Created: 29-may-2004
Expires: 29-may-2007
Domains by Proxy, Inc.
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States

Registered through:
Created on: 29-May-04
Expires on: 29-May-07
Last Updated on: 01-Mar-06

Administrative Contact:
Private, Registration Whois Privacy and Spam Prevention by Whois Source
Domains by Proxy, Inc.
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
(480) 624-2599

Technical Contact:
Private, Registration Whois Privacy and Spam Prevention by Whois Source
Domains by Proxy, Inc.
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
(480) 624-2599

Domain servers in listed order:

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Your Questions About Virus Game

Posted by softwareguru on May 31, 2014

Betty asks…

Can you get viruses from playing online games that you bought?

My dad thinks you can get viruses from playing video games that you bought on steam, or some thing like that, or a disk-based game, too. I don’t think it is possible. I only think you could get a virus from pirating games illegally, or visiting websites.

softwareguru answers:

Can you? Yes, it’s possible. (One company sent out an update to a networking system many years ago – on infected floppies.) Is it likely? Probably about as likely as getting hit by a falling satellite, so I wouldn’t worry about it.

Robert asks…

Can my computer get a virus from playing games online ?

My brother wants to play world of warcraft on the computer, but I am afraid of getting a virus. Can I get a virus from playing a game online against other players?

softwareguru answers:

No, a virus is going to come from email or a web browser most of the time. WoW isn’t going to give you a virus.

That being said, if as a WoW player you go to the WoW official forums in your web browser, a lot of people on there try to infect you with keyloggers to steal your account.

So play the game, but stay off of the forums.

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Your Questions About Realplayer Sp

Posted by softwareguru on May 31, 2014

Donna asks…

Can’t download video using Realplayer SP?

I went to “Tools->Preference–>Recording and Download”, and the box that allow the Download button to pop out is checked. I had also reinstall the player. But when I wanted to download video from Youtube (and a lot of other site) the “download” button did not pop out, not even my mouse right click on it. Can this matter be solve? (PLEASE DO NOT TELL ME TO USE YOUTUBE DOWNLOADER OR LEOWO OR WHATEVER BECAUSE IT CANT DOWNLOAD VIDEO FROM SOME SITE E.G. ANIME SITE!!!)

softwareguru answers:

Hi. Since Realplayer is much of a help now and if you are using mozilla firefox, install this plugin called flashgot. Not only will it help you to dl videos, it could also dl audio files from any websites as long as it can detect. If you already have a download manager installed on your com, then what you could do is to link flashgot with your dl manager. Flashgot surprisingly is able to liaise with many dl managers. Now that I’ve got flashgot installed on my laptop, I don’t really feel the need of having realplayer installed. Hop this helps. Cheers!!

*trust me, flashgot is not like any other softwares. It won’t fail you like the softwares you’ve mentioned and I’m serious.

Mandy asks…

Realplayer SP problem?

When I click on a video or a Realplayer SP button, it doesn’t show up. Help please.

softwareguru answers:

You still use realplayer? What for? Just to play downloaded videos and music?

For me it’s slow and full of bloatware – using bandwidth for advertising

If you want a good video/music player download vlc

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Your Questions About Anti Spyware Software For Mac

Posted by softwareguru on May 31, 2014

Carol asks…

How block someone from monitoring my computer?

I want to know some ways to make it so someone can’t monitor and keylog my computer, or at least be able to tell if someone is (like if they make it hidden). I have a mac powerbook G4.

softwareguru answers:

Firewalls will help people breaking onto your system, but if a keylogger is installed, it won’t nessesarily be able to keep information from being sent out.

Your best bet is to use anti-spyware software to protect your system from a keylogger. Unfortunately I am not a Mac person and couldn’t be able to direct you to any specific piece of software producer.

Betty asks…

I have a Mac, what type of virus software, if any, should I have?

I have recently made the switch to Mac, and I love it! I have had absolutly no trouble with my MacBook so far, but; I feel almost ‘naked’ without any type of virus or antispyware software on my computer.

I know that Macs are not targeted as PCs are, but that also does not mean that they are 100% safe either.

I read somewhere, although I’m not sure it was a creditable source, that the Norton for Mac software could potentially open a Mac up to more viruses since Norton is often a targeted system. Is this true?

Are there alternative anti-virus systems for Macs? Do I need this type of software at all?

What about spyware and adware detecting software? Is that a problem on Macs?

softwareguru answers:

You really don’t need any. I have none; I have never been bothered by a virus since 1992. It’s a fact. There is no adware or spyware that affects Mac OS X.

What you DO need to do is use basic computer security.
– Do not use your administrative super-user account as your everyday user; make a user account for each person who uses it, even if it is only you.
– Do not open Windows file sharing services on the firewall. It will attract thousands of zombie PCs trying to take your computer over. They will all fail, but it will waste your Mac’s CPU and your network.

Use your Activity Monitor, located in the Utilities folder in the Applications folder. Observe how starting and stopping programs running changes the display. This program will tell you if something is running that shouldn’t be; it tipped me off to the Windows file sharing problem above.

You can also use the Terminal app (again, in Applications:Utilities) to access the Unix command line too. It’s not too hard; to get suggestions on what to do type “apropos whatever” where whatever is your subject of interest. When you see a command in the list, type “man command” where command is the actual command. (‘man’ stands for ‘manual’.) It has all the tools you’ll ever need.

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Your Questions About Virus Removal Mac

Posted by softwareguru on May 31, 2014

Charles asks…

How can I remove “Deal Cricket”? I have tried to uninstall but it gives me a fatal error…?

I have tried to re-install this program and uninstall it, but this still does not work. I have run multiple anti virus programs and it still does not remove. I have also searched out all files and folders I can find for it and delete manually. Nothing seems to work.

softwareguru answers:

You probably have some registry conflicts or some registry keys were not cleaned up and removed when you uninstalled the software or tried to write over it. The PC thinks its still there or there is a conflict with old registry keys so it can’t install. This happens with some software. ( if you are using a MAC disregard ) The following is for PC users only:

First — if you have not done so already, try using the Add / Remove programs utility in your Windows Control Panel. You can find step by step screenshots and instructions on how to do this at this reference site:

If that doesn’t work, or if the software does not show up at all in your control panel, then follow these steps:

– Step 1 – Select and download any good software uninstaller application that has a free demo or trial version and try that first. Most of the time the free versions are enough to fix the problem – (there are some good ones listed at the link above).

– Step 2 – Install and run the free software uninstaller you selected and follow its instructions carefully – you should see a screen with a listing of all the programs installed on your PC; often more programs than those normally listed in your Add / Remove control panel. Most uninstallers will find software that does not show up in your Add/Remove control panel.

– Step 3 – Find the software you want to uninstall, then select and click “uninstall”. All good uninstaller software will do the rest automatically. This next part is very important:

– Step 4 – Sometimes you also have to clean up your computer’s PC registry and remove leftover software keys and orphan files from the uninstalled software after running the uninstaller. Some of the more advanced “pro” version uninstaller programs have this feature already built into it and will do the registry cleanup and a backup automatically but some don’t. If yours doesn’t, then just use RegCure it usually works just as good — you can find a free link to it on the reference site above. If your uninstaller software does have a registry cleaner built into it – be sure to use it !

You will need to use a good software uninstaller utility. There are a number of good ones listed in the review above like revo uninstaller max/pro and there are other free sites listed there to link to for additional help. See also

Most complex software will require special removal because of the way it writes keys into the PC registry. First remove it with a good free or trialware software removal tool like those listed in the review article above. Then you may need to follow up with a registry cleaner (or use the one that is built into some of the better software uninstaller utilities mentioned above).

Donald asks…

I ran an antivirus scan on my mac and it said there was a virus that was a decompression bomb, how bad is that?

I ran the free trial version of ‘avast! antivirus’ scan (for MAC) and it read that I had 22 viruses and 2 warnings. Among those listed was a file that was labeled as a ‘decompression bomb’. I would like to know what that means, and how dangerous it is. Thank you for any help or advice.

softwareguru answers:

You need to be very careful in removing this virus. If you don’t have alot of knowledge in virus removal you can compromise your system even more. The link below has more info on how to safely remove a virus. Good luck!

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